We will only retain your information for as long as we are required to do so by law or in connection with the purposes for which the information was collected. You can access the Website and browse without having to provide any personal data. During the time you visit the Website, you remain anonymous and we cannot identify you at any time unless you have an account on the Website and you log in with your username and password.
1. Data that we collect
We may collect various information if you wish to order a product with us on the Website. We collect, store and process your data to process your purchase on the Website and any subsequent claims, and to provide you with our services. We may collect personal information including, but not limited to, job title, name, email address, mailing address, shipping address (if different), phone number, mobile phone, your payment information or your bank details. We will use the information you provide to enable us to process your order and provide you with the services and information provided on our website that you have requested.
In addition, we will use the information you provide to manage your account with us; verify and execute financial transactions in connection with the payments you make; check the download of data from our website; improve the layout and/or content of our websites and personalize them for users; identify visitors to our website; send you information that we think you may find useful or that you have requested from us, including information about our products and services, provided you have indicated that you do not object to being contacted for these purposes. Subject to your consent, we may contact you by email with details about other products and services. If you do not wish to receive marketing communications from us, you may unsubscribe at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details (for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.
We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.
Third Parties and Links
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.
4. Your rights
If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.